Shipping policy
At SaveClickShop.com, we work to process orders promptly, provide tracking, and help our customers when shipping or carrier issues occur.
Order Processing
Orders are typically processed within 1–3 business days after they are placed.
During periods of high order volume, holidays, supplier demand, or other unusual circumstances, processing may take slightly longer.
If we determine before shipment that an order cannot be shipped within a promised shipment timeframe, we may contact you with an updated estimate and the options available for the order, including cancellation where applicable.
Estimated Delivery Time
Our standard estimated delivery timeframe is approximately 7–15 business days, unless a different timeframe is displayed for the product or during checkout.
Business days generally exclude weekends and holidays.
Delivery times are estimates and not guaranteed delivery dates. Many orders arrive sooner, while some may take longer depending on the product, destination, carrier, fulfillment location, seasonal demand, and other logistics conditions.
Free Standard Shipping
SaveClickShop provides Free Standard Shipping on eligible orders shipped to the U.S. addresses we serve.
There is no additional standard shipping charge to the customer unless another shipping arrangement is specifically selected or agreed upon.
Tracking Information
Tracking is provided for shipped orders whenever available.
Once your order ships, tracking information is normally provided by email and may also appear on your SaveClickShop order-status page.
Please keep in mind that carrier tracking does not always update immediately. Packages may move between facilities or logistics partners before a new tracking scan appears. A temporary gap in tracking activity does not necessarily mean that a package is lost.
Multiple Packages
Some orders may be fulfilled from more than one location or contain products that ship separately.
As a result, items from the same order may arrive in multiple packages and on different days. When separate tracking numbers are available, they will be provided for each shipment.
Shipping Address Verification
Customers are responsible for providing a complete and accurate shipping address when placing an order.
In some cases, SaveClickShop may contact you before shipment to verify or correct an address. This may occur when an address appears incomplete, cannot be validated by the carrier, or additional information is required for delivery.
If we contact you for address verification, please respond as soon as possible so that processing is not unnecessarily delayed.
Some products or carriers may require a valid physical street address for delivery.
Carrier and Logistics Delays
Although we work to meet our estimated delivery times, carrier or logistics delays can occasionally occur.
These may result from carrier backlogs, high shipping volume, severe weather, transportation disruptions, routing issues, local delivery conditions, carrier handoffs, or other circumstances outside SaveClickShop's direct control.
If a package remains in active transit, exceeding the estimated delivery timeframe does not automatically mean that the package is lost or qualify the order for an immediate refund.
SaveClickShop may continue monitoring the tracking and, when appropriate, work with the carrier or fulfillment provider to determine the status of the shipment.
We encourage customers to contact us if a shipment appears significantly delayed so that our team can review it.
Lost or Undeliverable Shipments
Our customers are protected if a shipment is ultimately confirmed to be lost or undeliverable.
If tracking, the carrier, or our fulfillment provider confirms that a shipment has been lost, cannot be delivered, or otherwise qualifies as a non-delivery, SaveClickShop will work with you on the appropriate resolution, which may include a replacement shipment or refund.
The appropriate resolution may depend on the carrier investigation, shipment status, product availability, and circumstances of the delivery.
Orders Already Shipped
Once an order has been shipped and entered carrier transit, it generally can no longer be canceled.
If you change your mind after an order has shipped, the package must first be delivered. If the merchandise is eligible for return, you may then request a return under our Returns Policy.
Approved refunds for returned merchandise are processed after the return is received and inspected, and applicable return shipping, restocking, or processing fees may apply.
Refused, Unclaimed, or Undeliverable Packages
Refusing delivery does not automatically constitute an approved cancellation or return.
A refused, unclaimed, or undeliverable shipment must first be returned to a return address provided in an RMA from SaveClickShop before any eligible refund can be reviewed.
Customers are responsible for providing accurate shipping information, monitoring carrier notifications, and taking reasonable steps to facilitate successful delivery, including arranging redelivery or pickup when required. Failure to respond to carrier notifications, arrange redelivery, or collect an available shipment may result in the package being classified as refused, unclaimed, or undeliverable.
A refused, unclaimed, or undeliverable shipment resulting from customer inaction does not constitute an authorized cancellation or return and does not automatically qualify for a refund, replacement, or complimentary reshipment. Delivery failures resulting from verified carrier errors or circumstances outside the customer's reasonable control will be evaluated separately.
Package Shows Delivered but Cannot Be Located
If carrier tracking shows that your package was delivered but you cannot locate it, please first:
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Check around the delivery location, including porches, side doors, garages, mailrooms, parcel lockers, and other safe-drop locations.
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Check with other household members or anyone who may have accepted the package.
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Check with nearby neighbors when appropriate.
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Review available doorbell or security-camera footage.
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Contact the carrier or local delivery office for additional delivery information.
Damaged, Defective, or Incorrect Items
If an item arrives damaged, defective, or incorrect, please do not discard the merchandise or its packaging.
Contact SaveClickShop Customer Support promptly so that we can review the issue.
Questions About Your Shipment
If you have questions regarding an order, tracking information, or a delayed shipment, please contact us at:
We appreciate your patience and thank you for choosing SaveClickShop.com.